Narrative approaches in a domestic violence hotline — Ryo Lumsden

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This paper explores how narrative approaches – externalising, unique-outcomes, re-membering and re-authoring conversations – have been used in work at a domestic violence hotline to assist clients in deconstructing dominant stories and getting in touch with their personal agency. Examples are drawn from experiences in Japan and highlight certain aspects of Japanese culture. However, the focus is on the applicability of narrative techniques to counselling in a single telephone conversation.